Approved Contact

If you have a corporate job, I’m sure you’ve experienced the following ‘merry-go-round’ conversation when trying to set up a meeting:

“George, can you meet on Thursday at 1?” 

“No Jane, sorry. How about Friday at 3?” 

“I’m in the air at that time, George.  What about Monday at 4?”

“Yeah, book it, Jane.  Wait, what time zone?  I’m in Central.”

“I’m Pacific, so it’d be 4 Pacific.”

“Um, that’s 6 PM my time, so no, I can’t.  I have a violin recital I have to be at.”

“What about Tuesday at 1 Pacific, 3 Central instead, then?”

“Yes, that works. Book it!”

“Oops. Wait, I have to check Bill’s calendar…”

Kind of reminds you of this classic cartoon scenario, doesn’t it?

Stop the scheduling merry-go-round. Booking meetings, checking calendars, and finding time windows that work for invitees is a classic, time-consuming operation.  It’s hard enough when two people in the same company are trying to find time–it’s even more frustrating when trying to coordinate between people at three or four companies–all of whom use different calendaring systems.  How much time per week do you spend on this problem?  I know I spend at least a few hours.

Cisco has invested heavily in making it easier to start meetings with our “one touch meeting” concept.  Of course, it’s not “one touch” to schedule a meeting.

Enter Approved Contact.


Approved Contact is a Cisco Integrator Partner that has solved the ‘merry-go-round’ of scheduling meetings.  Approved Contact has integrated with all the leading cloud calendaring solutions – Office 365, Google Calendars, Apple iCloud, and more – and enables sharing of your calendar across your list of approved contacts.

Even better, Approved Contact has also developed integrations into Cisco Webex Teams utilizing our Webex Teams API’s, enabling participants in a Cisco Webex Teams Space to easily book a meeting with the team using the Approved Contact calendar bot.  You can search availability in different ways, find next available, and schedule your meeting quickly and easily.  End result – you’re way more efficient with your time and scheduling meetings!  It doesn’t matter if the room members are in different companies, with different calendaring systems, and/or in different time zones – Approved Contact makes it simple and fast.


The ROI for this solution is huge.  Just run the numbers.  If you save an employee an hour a month, taking into account their hourly pay rate, the Approved Contact solution for Cisco Webex Teams can pay for itself very quickly.

For me, although while obviously important, it’s actually less about the ROI, though, and more about removing the friction and inherent frustration that comes with the scheduling merry-go-round we all perform.  Plus, with Approved Contact, I have more time now to get other important things done.

As a Cisco Webex Teams developer, keep in mind that our Webex Teams ISV development program has a specific goal to foster start-ups.  Approved Contact is one of those companies we’re working closely with.  They’re live with a few customers, offering a great solution that solves a huge problem. It’s a great example of how our team supports new, innovative solutions.

So what’s your call to action? If you’re just getting started as a Cisco Webex Teams developer and think you have a cool Cisco Webex Teams integration like Approved Contact, we definitely want to hear about it.

Frank Geck, Cisco Webex Solution Partners Business Development Manager

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