Make Cisco Webex Teams and Slack fully interoperable with M.io.
The proliferation of real-time messaging in recent years has resulted in over 1,100 chat apps to choose from.
You probably have most of the top 10 installed on your phone: Facebook Messenger, Slack, WhatsApp, Snapchat, Twitter, LinkedIn, Telegram, Google Hangouts, WeChat and Skype.
All of these services have one thing in common: they’re all walled gardens; both the message sender and the receiver must be using the same application.
M.io unifies team chat across Slack, Webex Teams, & Microsoft Teams. By creating interoperability across the most popular workplace messaging apps today, M.io enables employees to easily communicate at work, regardless of which chat app they use. Users can send direct messages, group chat, share files, reactions, emojis, and more.
If you look back through human history, the communication technologies that have truly survived — email, telephone, video conferencing, etc — ultimately found their way to interoperability. There’s no reason to think over-the- top messaging will be any different. You only need to look back as far as CompuServe and Prodigy, or AIM and ICQ, to see what inevitably happens to closed online communities.
The fragmentation of enterprise messaging means, however, that most large enterprises use at least two messaging apps for internal communication. A sales team using Webex Teams, for example, can’t chat directly with an engineering team using Slack and inevitably the conversation defaults back to email or phone. The same applies to external communications: it shouldn’t be so difficult to send a message to your lawyer, your marketing agency, or your customers. Switching between communication channels in the workplace is inefficient and saps productivity, and it doesn’t need to be this way.
Today, we are launching Universal Messaging support for Slack, Webex Teams, and we plan to add all major consumer and enterprise messaging apps by the end of the year.