Cisco Customer Summit @ SXSW 2020
March 13 – 15

The Meraki, Webex, CDA and Devnet teams in partnership with Capital Factory welcomes DNA Spaces, DUO, AppDynamics, Cisco Investments, Decibel, Channel partners and our Independent Software Vendors (ISV’s) to SXSW in Austin, Texas on March 13-15 for speaking sessions and demos showcasing Cisco Innovations! The SXSW Cisco event has two focus areas. Please review the sections below to get an overview and understand the expectations of the event.

  • Customer Appreciation Dinner (March 13) – Invite only. Details TBD
  • The Hub: Speaking Session (March 14-15)
  • Padawan: Demos (March 14-15)

CXC (Customer Experience Center) & Whisper Suites are also available upon request for use for joint and 1:1 customer NDA sessions. These sessions are 1 hour long and sponsored by various BU’s.

Meetup Sessions are open for SXSW badged attendees and are not a current Cisco customer.

Eventbrite Registration:
Password: {please contact us}

NOTE: Speakers and Agenda is still being finalized.

If you do not know much about SXSW, Capital Factory and our past events, please take a look at last year’s blog and overview decks.

Capital Factory & Cisco Deck Overview and Metrics (Cisco Employee access only):
Capital Factory Overview, Space, and Cisco Meraki & Webex Demo Center

What is SXSW:

Finally, in September, we had a Cisco 1st! A Customer, Partner, ISV, and BU Summit to discuss the Future of Work with Smart Spaces.  We held a Cross Architecture, Multi-Domain summit with Meraki, DNA Spaces, Umbrella, Webex, and the Collab BU alongside partners which included WWT, CDW, Presidio, and ISVs, such as Schnieder Electric, Singlewire, Appspace, Joan, Phunware, 3Data, IBM Tririga and more to discuss business outcomes! We are bringing together what occurred here to SXSW!

* Due to limited seating. Priority is for Cisco BU’s, sponsors, and customers.
* For Cisco Partners, this is an invite-only sponsored event. For details please contact us.

The Hub: Speaking Sessions

Date: March 14-15
Location: Capital Factory – 5th Floor
Room:  The Hub (150 seat max)

Due to room capacity, only SXSW badge attendees and invited guests will be allowed in the room. Eventbrite invitation will be posted in early January 2020.

Padawan: Demos

Date: March 14-15
Location: Capital Factory – 5th Floor
Main Room: Padawan – Classroom 

Open to SXSW badge attendees, guests, and non-badge attendees. If you are an ISV interested in sponsoring, please contact us.

Customer Appreciation Dinner

Date: March 13
Location: TBD

Each BU and ISV will have an allocated number of spots due to sponsorship.

Call for Presenters

If you or your BU are interested in speaking at SXSW, sign up here:

SXSW Badges

For the Cisco Event at Capital Factory, SXSW badges are not required. If you would like to attend other speaking sessions outside Capital Factory, please purchase the SXSW Platinum or Interactive badges.

We have a Cisco employee agreement with SXSW.
$1,175 per Platinum registration
$870 for Interactive registrations
Please join the Webex Teams space to inquire.

Check-in, Registration, Hotels

Capital Factory (Omni Hotel), 16th Floor
701 Brazos St, Austin, TX 78701

Badges can be picked on the 5th Floor in the Cisco Office
March 13: 4:00 PM – 5:00 PM 
March 14-15: 8:30 AM – 9:30 AM

Hotels near Capital Factory:
Any hotel or Airbnb (recommended) in Downtown Austin is prime. Uber/Lyft is the best to use to get around during SXSW. If you need more hotels, the Domain in North Austin is a great option and an Uber/Lyft isn’t expensive or long since UT students are out town for the spring break.

Capital Factory Space

Take a look at the conference rooms and coworking space at Capital Factory.

Have a Question?

✉️ Email us: [email protected]

or for a quicker response

✅Join the Webex Team Space: